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Secret Shopping # 2

3/18/2014

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I must admit, that my second secret shop was also accidental and again I was not prepared.  My partner and I had found this funeral home a few months before and liked that they were online and not so high pressure.  Most importantly they offered a green funeral package.  My partner had actually made the call and the funeral director she spoke with assured her that the funeral home would wake a person, natural or embalmed, wherever the family wanted to wake the person.  We were relieved.  Even though we had not done any kind of secret shopping, we both had been involved in planning funerals for our loved ones and had unsatisfying results.

When my father-in-law died nine and a half years ago, the family all trekked down to the funeral home very popular in the Serbian community, (I married into a Serbian family.)  In the city we lived at the time, the Serbian community used one of two funeral homes.  Mama wanted the best, and the one nearest to her home.  We all sat there. I was seven months pregnant and having all hopes and dreams of handing my father-in-law his first grandchild disintegrated, trying to figure out how to plan the funeral of this man we all loved.  This was my first experience of helping plan a funeral.  Tata had died on Good Friday, so that meant we had to wait for a funeral until after Pascha (Easter).  My husband inquired if we had to embalm his father.  The funeral director stated that if we did not embalm but waited until the funeral in the following week, it would not be a pretty sight.  As this was my first, up front experience and I had not yet learned what I now know that a body can be refrigerated for weeks if needs be.  I remember the funeral director saying, “We aren’t Egyptians!”  In fact, I now know that embalming is an invasive unnecessary, and rather unpleasant process where the internal organs are pierced and body fluids are removed.  We acquiesced and Tata’s body was embalmed and we sang “Christ is risen” as his coffin left the church.

Now, I will fast forward to my first real secret shop.  I wanted to know more about this place we had found. I liked knowing there was someplace I could turn to when someone I loved died. The funeral director had told my partner about this process of “topical embalming”.  The body is washed and anointed with essential oils.  The oils are fresh smelling and disinfect the body. This is the same kind of service home funeral guides provide.  We were so pleased.  Before calling, I checked out their website.  No longer did they mention green or natural packages.  When I called the funeral director told me in no way would he ever consent to a viewing of a natural body because of insurance they carried.  Something along the lines of that he did not want anyone catching some disease from a natural body.  I knew that natural bodies do not pose a health risk.  I knew that we humans have been handling natural bodies for sometime now.  I even knew that the funeral directors are most at risk when embalming from the toxins in embalming fluid, not the bodies themselves. I had never heard of this insurance before. I called Josh Slocum from the Funeral Consumers Alliance.  He told me there was no such insurance.  Funeral homes have a policy of embalming for public viewing which has nothing to do with public health.  Our diseases die with us.  They do not linger around looking for a new host.

Perhaps it is unfair to funeral directors to expect to give the public what it wants.  Their training is only in embalming and cremation.  They do not receive training in shrouding and natural funerals and burial needs.  The education they receive speaks to the importance of embalming as a health benefit for the communities they serve.  The issue that we all need to be concerned about is what to do with the body and how to slow decay. In the modern world we have refrigeration and dry ice.  Maybe with some education to the public and the industry about the process, and maybe if more of us were not so afraid of death, things could start to change for the better, not just for our day to day life, but for the planet and those we love.




1 Comment
Stephanie Jarkins
3/25/2014 01:08:50 am

So sad that the funeral home doesn't offer alternatives to the norm. Most disappointing. Seems as though fear and liability are prime movers these days. Keep up the good work!

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    Caroline Vuyadinov


    I graduated from St. Vladamir's Orthodox Theological Seminary in Crestwood, New York with a Master of Divinity.  I trained as a chaplain following graduation and worked with a wide variety of people. 

    When I moved to Canada, I began work in a women's halfway house in Hamilton, Ontario which worked with women in conflict with the law on a federal level.  I became the program manager and  loved working alongside the women, creating their plans for their reintegration back to the community.  I also worked as a liaison with the parole board, parole officers and other community service providers.

    Upon my return to the United States, I worked in the Death Care Industry as a Family Service Counselor, which lead me to become a green burial advocate. I co-founded Midwest Green Burial Society with Juliann Salinas. I speak  to community groups and have developed practical seminars for a variety of audiences.  I have been interviewed on a national podcast and was featured on a WGN spot dealing with green burial. 

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